Quality
The “DNA profile” of a Proviron product
In 2006, we achieved ISO 9001:2000 re-certification for a period of three years. This illustrates our vision on total quality, an important customer basis for trust. Obviously, we will prepare the usual follow-up audits.
Like in other areas of business, it is our fundamental objective to use the quality of our products, process and services such as logistics, as one of the stars on our Proviron billboard.
Objectives achieved
In terms of quality assurance, we reached in 2006 the objectives we had set ourselves. These include inherent product quality, logistics organisation as well as commercial services. Our product quality is beyond dispute. It is our leading factor in establishing long-term relationships with our customers. Any Proviron product has a specific DNA profile, which is very evident.
Pharmaceutical and foodstuff
The use of our products within the pharmaceutical industry is an indisputable indication of their quality. This demanding industry with its “good manufacturing practices” (GMP) has been a satisfied Proviron customer. When they audited our company, these audits were consistently favourable. This BMP qualification will also be very important for our future glycerine production (a by-product of our biodiesel manufacture)
Customer relations
Excellent relations with the customer, seeing to his specific requirements; these are part of a total quality system. Especially amongst technical people, it is crucial to speak the same language. Not the cost but the degree of satisfaction is the reference. We are working on an integration of requirements, observations, possibilities and technical feasibility. It pays off.